Wednesday, July 12, 2017

Family Fun Ruined By Compacency

Spring 2017 a warm beautiful sunny day! We had decided to have the family go on an outing.
Since hadn't gone to Santa Clara's Great America in a spell, we decided to give it a go.

Holy hell! Parking is 20$, (At least when I went last time it was far less than that.), Still - It felt good
to Have a Parking location that was safe and being monitored.

On this day, A friend of ours gave us some tickets, He is our local Bus driver where we live, and
gave us some that would allow us to get 1/2 the admission! Sweet!

Upon arriving, they had beefed up new security, Well - security does matter.
Got thru all that, then with a fist full of cash I went to the next open window to pay
4 admissions.

I was suddenly told that tickets were'nt valid for another month, I asked IF they could make an
exception, I mean.. I had a van full of eager teens wanting to go on the rides soo badly.

I was told that i could , Just by going over to guest services, OK, Piece of cake, No problem.
This is were there was a long line, gosh.. Lots of peeps here today.

finally got to the window, and I explained to the young man our situation, He was silent for moment,
Then he prompted me to ask IF anyone else had a season pass? Uh... no... Hello? Didn't I just tell you
how long it's been?
Well , then he said, Do you have a phone? You could get your tickets online.... Eh... Uh.. what?
I re-explained my self again.. and begged the man once more... I thought, they have to help us...
Why would someone turn away bussiness- right?

Well- this is were my hopes went south, again the man insisted on using a smartphone, Or ask anyone for a season pass so we could get the discount... ( As you can very well guess, no-one wanted to help us.)
 Finally my realization came up and the hard task to tell all those eagers teens ( who were already planning on which ride they wanted to go on.) was silinced by the news that we could not gain
admission. ( Since I only had cash from y paycheck.)
My cousins head hung low, as people stared on at us wondering what could be wrong.
Upon leaving, Which took roughly thru all this about 35 minutes, at the parking gate - I tried once more, and asked the attendant about a possible refund for parking, Since we were there only 30 minutes. I even explained to the parking attendant, and He was shocked as to why they didn't make an exception for us, ( Under his breath i heard they do for others..), So he went and got his supervisor.
and again I explained our ordeal... She smiled and said.. : NO REFUNDS.

AS this point our entire party was peeved, and The words Great America won't be mention for a very long long long time.

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